How long have you worked at Focus Washrooms?

I have worked here for 3.5 years.

What is your role here?
I am based in our Norfolk office – Personal Assistant to the refurbisment team.

And the best part of the job?
I get satisfaction from the initial phone call with an enquiry to seeing it through to the end of the project.

What does a typical day include?
Typing up quotes, keeping our customers informed of how their projects are running, answering emails/phone calls, keeping in touch with our project managers, Simon, Mark and Sam, and just making sure that the team is running smoothly on a daily basis.

What do you do outside of work?
Spending quality time with my husband and daughter, cinema, cooking, entertaining with friends, walking with our husky group!

A recent achievement?
Running 10K

I enjoy going on long walks with our 2 huskies.

Time wasters/lateness/laziness

A recent discovery that I made
Red wine

An interesting piece of knowledge

There’s only one letter that doesn’t appear in any of the US state names – Q!


We’d love to help you with your next washroom project – Karen and our highly skilled team will work closely with you from inception to completion.


Please contact us today to discuss your upcoming project.